…but i am bored and i’m playing around with free templates i can find on the web. this is likely to change…
31 January 2006
in my email this morning…
“K___, can you write a reply that [Vice President, Technical Support] can send back to [Vice President, Human Resources] that adds a little more data detail about what was collected?”
Sweet.
30 January 2006
on having a large nation-wide insurance company…
My car accident was two weeks ago, today. My car was assessed and totalled out about 12 days ago. My loan was paid off last week. It’s all said & done.
Today I call my insurance agent to add the new car to our policy and he says…”Oh, did you get rid of something?”
UM YEAH. I ROLLED MY CAR OVER AND COULD HAVE DIED.
I suppose it doesn’t matter that he personally didn’t know – that the computer had to tell him – but there is just something about that I don’t like.
29 January 2006
don’t cross a Bevis…
there is really nothing more irritating to me than poor customer service. chris and i are not people that feel compelled to tip a waiter/waitress 20% out of obligation. if you do a good job, we’ll tip you well. if you don’t, we won’t. isn’t that what a tip is – a reward for a job well done?
so – the people at Wayzata Nissan sure didn’t try very hard to keep their customers (us) happy. we bought the car on January 20th, and they said it would be ready on the 23rd. then the 23rd became the 25th…the 27th…the 28th. then they didn’t call us to update us, and they didn’t return our phone calls. then the date became the 31st…then the 2nd…and then we called them and told them that we were starting to believe the car wouldn’t be ready on the 2nd either, and that we’d like to go ahead and cancel the deal because we didn’t want to buy a car from their dealership. the same day, we went to Walser Toyota (previous home of Hog) and bought a new (used) 4runner. we casually commented that there was a scratch on the door, and they jumped all over themselves to say that we could bring it in next week at our convenience and they would completely repair it. they filled up the car with a full tank of gas. they gave us free oil changes for life. and because we bought our last car there, they also gave us $250 cash. then we drove it home the same day we bought it. now that’s customer service.
Ladies and gentlemen, meet Boss Hog, aka “Boss”:
25 January 2006
really, any day now…
so, i still haven’t gotten my new car although we technically purchased it on Friday. we bought it on the condition that they would fix the heater, and they originally said we could pick it up Monday. but then it turned out that they needed to order a part that didn’t arrive until this afternoon so….no new car for me yet. and i am like, the most impatient person in the world when it comes to getting to actually use my new ________ (insert item of choice). so this is like torture. and, no offense Pani, but me and the two dogs and the training gear don’t really fit so well in your two door car. it is driving me nuts. i feel like a woman with too many kids who has to carry all kinds of stuff around. really, is it too much to ask to get to drive your new vehicle? i don’t think so.
23 January 2006
newer & blacker
We bought this on Friday! It’s the same thing as I had before, just a bit newer and a bit blacker. They had to do a little tune-up on the heater, and so we are going to pick it up today. However….he still needs a name. My other 4runner was “Hog” because he was like a tough hog of a car. I don’t know what this one will be. Perhaps I have to get to know him better first.
